"Before coaching, I was working six-day weeks and still not growing. Within four months, we restructured our pricing and I hired a project manager. Revenue went up 22% that year and I got my Saturdays back."
"I was stuck at eight employees for three years. Coaching helped me see that my quoting process was the bottleneck. We overhauled it, shortened our sales cycle from six weeks to eighteen days, and added four new staff within the year."
"Honest and direct. That is what I needed. My coach spotted that I was under-charging my best clients by about 15%. Adjusting that one thing added £38,000 to our annual gross profit."
"I almost did not sign up because I thought coaching was for people who could not figure things out themselves. Turns out it is for people who want to figure things out faster. The fortnightly accountability alone was worth the fee."
When Graeme Dunbar joined our coaching programme, he was doing everything: quoting, cutting, fitting, invoicing, and chasing late payments. His turnover was £180,000 but his take-home pay was barely above the national average because margins were thin and waste was high.
In the first two sessions we mapped every hour of his typical week. Forty percent of his time went to admin and client communication that a part-time office manager could handle. He hired one within the month.
Next, we reviewed his pricing. Graeme was quoting by gut feeling rather than tracking material costs and labour hours. We built a simple spreadsheet calculator that he now uses for every job. His average margin rose from 18% to 27%.
Over twelve months, Graeme hired two apprentices and a qualified joiner. He stopped working Saturdays. His annual turnover reached £220,000 with a healthier profit margin, and he finally took a two-week holiday for the first time in four years.
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